Chrome OS Training Manager (f/m/d) (365757/001) München
For our client, a leading multinational technology company that specializes in Internet- related services and products, we are looking for a Chrome OS Training Manager (f/m/d) in Munich.
Your role:
You will be responsible for overseeing consumer Chromebook partner (OEM and retailer) education in the region, ensuring that retail sales associates and other customer service staff are knowledgeable about Chromebooks and recommend it to customers.You will accomplish this by managing local training programs and projects, delivering successful training sessions, working with our field teams, and collaborating closely with internal teams, including Global Partner Training, Sales, Retail Operations and Marketing, as well as by developing robust external relationships with key retailers and OEMs.Your experience in learning and development, combined with your background in retail, will allow you to build a training strategy and deliver educational experiences that are engaging, memorable, and fun.
Responsibilities:
- Oversee local Chromebook partner education (OEM and retailer) in collaboration with our central teams.
- Manage the local execution of formal and informal training across all retail partners, including instructor-led workshops, e-learning modules, one-pagers, and demos.
- Cascade globally created content and programs and localise where necessary.
- Deliver trainings and workshops that are engaging, memorable, and fun.
- Collaborate with local third-party vendors and field teams responsible for executing training, and manage relationships with retailers’ training leads.
- Track product knowledge levels and drive improvements through training
- Coordinate training events and Ambassador / engagement programs that create delightful experiences for retailer sales associates.
Requirements:
- BA/BS degree or equivalent practical experience
- +3 years experience in building and executing comprehensive, dynamic training programs, preferably in a retail and/or consumer electronics environment.
- Well versed in adult learning and blended learning methodologies
- Capable with instructional design, delivery and evaluation of training solutions
- Strong interest in consumer electronics and computing, and the technical details of these products
- Understanding of the German retail landscape, and experience working with various retail partners a plus.
- Track record of effectively managing strategic partnerships with internal and external stakeholders.
- Willingness to travel
- Fluency in English and German
Our offer to you:
- Employment contract with Nash direct with an attractive relocation and salary package
- An exciting environment and cutting-edge projects at global brands and hidden champions
- Personal and individual support by our Account Managers and HR team
- Be part of the Nash direct team and connect with your colleagues throughout Germany
For over 30 years, Nash direct has been helping remarkable people to win exciting roles at world-leading technology companies in Germany. Our Mission is to give our employees the best possible experience in working with us.
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