Danish Customer Service Advisors- Barcelona

Jobs Europe - Aub - 01-03-2024 zur Vakanz  

NewCo Communications

Full-Time
Spain
Onsite
Danish & English
Valid through
2024-03-25

Job description

Is
Danish
your mother tongue and are you customer-friendly, solution-oriented, service-oriented and do you want to work for an international company? Then read on! We are looking for an enthusiastic and driven All-round Customer Service Advisor for 32-39 hours a week in Barcelona.

As a Customer Service Agent, your responsibilities include:

  • Providing solutions for technical and administrational questions by phone, e-mail and chat (B2B)
  • Assisting customers with installations and new settings of their terminals
  • Troubleshooting reported issues
  • Maintaining a good customer relationship

What we are looking for:What we are looking for:

  • Strong communication/social skills
  • Positive attitude towards changes
  • Service minded and able to handle conflicts in a constructive manner
  • Team player
  • Strong listening skills
  • Solution-oriented approach without losing eye for detail
  • Ability to solve things independently and take ownership of your work
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Native level

Danish

(written and spoken)
  • Excellent level of English (written and spoken)
Tech-savvy: ability to work with different IT systems and programs
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Customer Service / Tech support experience is a plus, but not a must

What’s on offer:

A dynamic, people-oriented and challenging position within a growing ambitious organization. You will be working with a motivated, collegial and international team in an open atmosphere.

  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment
  • Competitive salary
  • Paid training
  • Tax-free benefits including food, transport, gym, insurance & childcare
  • Several company events per year
  • Free Spanish language classes
  • Growth opportunities
We’re an
equal opportunity employer
. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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