Dutch Data Annotation Advisor for an e-commerce company

native or fluent with strong communication skills? 
Looking to make your career abroad in a multicultural environment? 

So we have the perfect opportunity for you!

 

Our client 

is an online marketplace operated in a number of countries, offers heavily discounted goods which are mostly shipped to consumers directly from China
 
As a 
data annotation advisor

, your daily responsibilities will include:

• Reviewing and annotating data based on provided guidelines and criteria.
• Ensuring accuracy and consistency in data labeling and annotation.
• Identifying and resolving discrepancies or ambiguities in data annotations.
• Collaborating with team members to maintain high-quality annotated datasets.
• Adhering to project deadlines and quality standards.
• Providing feedback on annotation guidelines and suggesting improvements.
• Maintaining confidentiality and security of sensitive data.
• Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.

 

To succeed in the role, you will need to have:

• Native or proficient level of 

Dutch 

(C2)

• Intermediate level of 

English

 (at least B2) 

• Excellent listening and written/oral communication skills in supported languages 
• Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
• A motivated and enthusiastic personality
• Self-organized, planning and prioritization skills
• Dependable, reliable and able to perform duties with minimum supervision
• Ability to interact positively with peers and supervisors
• Patience, empathy, and a unique ability to manage stress
• Ability to work under pressure and adapt quickly to adverse situations
• Technical aptitude and the ability to pick up new technology quickly
• Familiarity with ticketing systems
• Experience with policy work, or help resource project management
• Able to follow guidelines and instructions
• Ability to think outside the box

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Portugal (work on site - Lisbon or Porto)

 

Benefits.

 

• Signing bonus
• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

 

Go further with Foundever™

 
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
 

Apply today! 

Apply now
Apply now
About the employer
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Create your best moments We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Our themes: 1. Growth 2. Wellbeing 3. Belonging 4. Purpose Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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