Czech Customer Advisor for NIKON - Lisbon, Portugal

How about join a support team of one of the most respected photographic brands?

Are you 
Czech 
native or fluent with strong 
English
 communication skills? 
Looking to make your career in a multicultural environment in sunny and happy 
Lisbon
? 

So we have the perfect opportunity for you!

 
 

Nikon

 is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

 

As a customer service specialist in this project, your daily responsibilities will include:

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

 

To succeed in the role, you will need to have:

• Native or proficient level of 

Czech 

(C2)

• Advanced level of 

English 

(at least C1) both verbal and written

• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• High-speed internet access and appropriate conditions for remote work

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to sunny Lisbon, Portugal

 

Benefits.

 

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

 

Go further with Foundever™

 
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
 

Apply today! 

Apply now
Apply now
About the employer
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Create your best moments We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Our themes: 1. Growth 2. Wellbeing 3. Belonging 4. Purpose Go further with Foundever™ Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

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