Client Relationship Director
Competitive package
Description
A global investment management firm is expanding their team in Frankfurt and hiring for an experienced Client Director.
Working as part of a small high performing team, you will be responsible for the management of institutional and wholesale clients across Germany and Austria. Working closely with the Sales Directors, key responsibilities include:
- Manage relationships with clients across the region, delivering an exceptional client experience
- Act as the main point of contact for all client requests and KVG queries
- Take ownership of the diverse aspects of the client servicing process through internal co-ordination with various departments; marketing, RFP, transitions, legal, operations, reporting and investment teams
- Initiate and host face to face client meetings
- Assemble market intelligence on competitor moves and best practice
- Buy-side investment management background is essential
- Experience in a client service/relationship management role, working with institutional/wholesale clients
- Client centric mindset combined with a genuine passion for investing
- Strong communication, interpersonal and presentation skills
- Strong team player who is also able to work independently and meet tight deadlines.
- Attention to detail and enthusiasm for working as part of a client-oriented team
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