DSS - Munchen, Germany (CR/059233) München

Aplitrak - Munich - 27-08-2020 zur Vakanz  

I am currently recruiting for an
IT Desktop Support
to work for a minimum of 6 months in Munich, Germany.

Here are the requirements for the IT Desktop Support role:

Migration

  • Win 7 to Win 10 Migration
  • Desktop / Laptop / Printer / Server Support.
  • Reactive maintenance (such as clearing paper jams etc.)
  • Break / Fix.
  • Basic network connectivity.

Software support:

  • Software loading and configuration.
  • Operating system troubleshooting.
  • Software reloading.
  • Support the core image & shrink-wrapped software.
  • Software application issues not resolved by the Service Desk.
  • Network Connectivity Issues.
  • Desktop Operating Systems, connectivity, remote communications, and hardware-software compatibility issues.
  • Remote communications problems.
  • Compatibility issues between hardware and software.
  • Troubleshooting to make certain software is operational and functioning properly.
  • Basic assistance with functionality.
  • Implement workarounds or install patches.
  • Apply upgrades or new software releases to correct functionality problems.

IMACD:

  • Receive and execute requests
  • Obtain necessary hardware/software and schedule resources
  • Execute Install, add, or change.
  • Execute physical move (to be provided by the Syneos Facilities Department)
  • Disconnect and reconnect moved desktop equipment
  • Backup and restore User data as required
  • Configure and test hardware as required
  • Load software, including base image and applications as required.
  • Final systems test and user acceptance
  • Update asset management records and perform asset disposal (if needed).
  • Post completion follow-up
  • Support PDA Synchronization for enterprise applications only with the desktop for standard devices (does not include the hardware support)
  • Coordinate and Collect PCs from terminating employees and Refurbish and offer them for reuse.

Other Services:

  • PC Procurement/ Warehouse
  • Responsible for providing PC warehouse space at its location.
  • Executing users requests (for new PCs/ laptops etc) using its own processes.
  • PC Procurement as per the standards defined.
  • Move Syneos equipments to the disposal location.

I am shortlisting immediately, the interiews are taking place this week.

My client needs someone to start ASAP.

This role is suitable for an IT Desktop Support Engineer 

mehr...

zur Vakanz

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