IT Delivery Lead (m/f/d) Marketing, Sales & Service Solutions

Olympus Europa SE & Co. KG (OEKG) | Corporate

Type of employment:
Permanent employment

Function:
IT

Location:
Hamburg

Reference Number:
80036795-01062022

Website:
Join us and be part of a leading MedTech company and a truly Global IT team where over 650 talented professionals, across 5 regions, work collaboratively to provide the best technology solutions that deliver innovation and value to our healthcare industry partners and patients around the world. Being part of Global IT at Olympus means living our vision of leading technology innovation globally to power our company purpose - making people’s lives healthier, safer and more fulfilling. We do this through placing our customers and patients at the heart of everything we do. At Olympus, our people are our greatest asset. We create a place where people can grow, be their best and feel welcome, valued and included.

Your responsibilities

• In your role, you will be responsible for the EMEA IT delivery team focusing on Marketing, Sales and Service IT solutions to increase business value. Together with your leadership team and their three teams you are responsible for approximately 20 experienced IT specialists disciplinary and functionally

Your main tasks include:

• Work collaboratively with the technical lead (e.g., Solution Architect, IT Project Lead), the 'voice of the customer' (e.g., Product Owner, Business Relationship Manager) and the central IT portfolio management to ensure roadmaps strike the right balance between business delivery, technology enablement and operations work in terms of scope, timeline and budget
• Use a thorough understanding of the user journey and market trends, accountable for continually defining and prioritizing the work delivered by the teams and ensure continued progress against the application and project roadmap
• Manage the tactical and strategic aspects of the delivery team, ensure financial, risk, legal, security and other compliance requirements are met
• Maximize the flow of value delivered, systematically measure, remove impediments and ensure a metrics-focused approach to measure objective realization and performance
• Ensure supplier performance and efficient offshore delivery
• Share insights that help improve productivity, leverage knowledge of software delivery methods, agile principles and methods, project management approaches and industry best practices
• Lead, motivate, develop and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business

Your qualification

• Bachelor's degree or higher in a computer or business field (or equivalent and related experience preferred)
• Long-standing experience in IT application and solution delivery and in a leadership role
• Proven track record in Salesforce technology mandatory
• Certification in agile methodologies, Salesforce and / or SAP is desirable
• In-depth knowledge of Marketing, Sales and Service processes, key performance indicators, best-in-class practices, business and technology trends
• Work experience in the IT environment with a broad understanding of a wide variety of applications and technical capabilities, and how those varied solutions can support the organization’s strategic goals
• Experience in project / product / platform management
• Broad understanding of IT topics (e.g., cloud products and platforms, micro-service architectures, automation and API integration)
• Ability to effectively communicate and collaborate with others, providing challenge where required – working with Product Team members, other stakeholders and 3rd parties
• Ability to supervise management of key delivery / service providers and act as the point of issue escalation
• Excellent communication skills and command of English – both written and spoken with demonstrated ability to communicate analysis and status clearly and appropriate dependent on the respective recipient (e.g., Low / Middle / Senior-Management, non-technical stakeholders)
• Additional language skills are a plus, particularly German

Your competencies

The interview will be competence based and the following competencies will be assessed:

• Strategic leadership
• Customer responsibility
• Drive for results
• Collaboration
• Contextual awareness
• Development of self and others

Your benefits

• Flexible working hours with up to 60% mobile working
• Light notebooks as well as modern open space offices
• Employee restaurant with live cooking and healthy food (subsidized)
• HVV Profiticket (100%) or parking space
• Bike leasing
• Employee discounts
• Sport activities and company gym
• Corporate health care and special support (workplace integration management)
• Employee assistance program
• Free medical check-ups and vaccination offers
• Company pension fund
• 30 vacation days
• Company day care
• Attractive employee referral program

About Olympus Corporate

Olympus is passionate about creating customer-driven solutions for the medical, life sciences, and industrial equipment industries. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping to detect, prevent, and treat disease; furthering scientific research; and ensuring public safety. Olympus is headquartered in Tokyo, Japan, with more than 35,000 employees worldwide in nearly 40 countries. Olympus Europa, headquartered in Hamburg, Germany, serves the EMEA (Europe, Middle East, Africa) region and employs 7,500 people across 31 subsidiaries.

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